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alanoll



Joined: 31 May 2007
Posts: 216
Location: Leicestershire

PostPosted: Sun May 17, 2009 4:40 pm    Post subject: Virus prgram problems Reply with quote

I had avg virus program installed but it was always doing scan which slowed the computer down, so i installed pc guard from the virgin site. It uninstalled avg in the process, and since then neither off the programs work. I am also getting security alerts that i am not protected. I have tried to download other virus programs and they just come to a stop.
Alan
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PostPosted: Sun May 17, 2009 6:27 pm    Post subject: Reply with quote

If they come to a stop, it might be because you already have a virus or some nasty spyware that is interferring with the program. Another sign is if an antivirus program does't update.
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alanoll



Joined: 31 May 2007
Posts: 216
Location: Leicestershire

PostPosted: Sun May 17, 2009 7:24 pm    Post subject: Reply with quote

I can't even uninstall the avg program as a error code come up to stop it going any further

Installer initialization failed due to following error:
Error: @AvgErrorCode_0x0253 %FILE% = "C:\Program Files\AVG\AVG8"
@AvgErrorCode_0x0020
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PostPosted: Mon May 18, 2009 10:12 am    Post subject: Reply with quote

alanoll wrote:
I can't even uninstall the avg program as a error code come up to stop it going any further

Installer initialization failed due to following error:
Error: @AvgErrorCode_0x0253 %FILE% = "C:\Program Files\AVG\AVG8"
@AvgErrorCode_0x0020


Download AVG remover from this link Alan.

http://www.avg.com/download-tools

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alanoll



Joined: 31 May 2007
Posts: 216
Location: Leicestershire

PostPosted: Mon May 18, 2009 2:30 pm    Post subject: Reply with quote

Thank you for the link Andrew, but it will not get any further than the run prompt then it just vanishes.
I been trying to reformat the hard drive but that only gets me so far in and then wants an administrator password. I never had a password to get into the system.
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PostPosted: Mon May 18, 2009 3:00 pm    Post subject: Reply with quote

alanoll wrote:
Thank you for the link Andrew, but it will not get any further than the run prompt then it just vanishes.
I been trying to reformat the hard drive but that only gets me so far in and then wants an administrator password. I never had a password to get into the system.


Viruses can stop programs running like that.

I've got a disc I use to get around the password problem. Have you got any system discs that came with the computer?

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alanoll



Joined: 31 May 2007
Posts: 216
Location: Leicestershire

PostPosted: Mon May 18, 2009 6:07 pm    Post subject: Reply with quote

I have got 3 disk's with the machine.
The Operating system.
Drivers and Utilities.
Graphics driver cd.
The others are just programs.
The reformating program is on the computer, no disk
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PostPosted: Mon May 18, 2009 7:30 pm    Post subject: Reply with quote

Reboot from the operating system disk. You might have to get into the bios to change the boot sequence so the CD or DVD drive boots before the hard drive. Hopefully you should then be able to reformat from the operating system DVD.
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alanoll



Joined: 31 May 2007
Posts: 216
Location: Leicestershire

PostPosted: Thu May 21, 2009 6:48 pm    Post subject: Reply with quote

back on line now will tell you the tale at the next meeting Andrew
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